FREE UK SHIPPING on Orders over £60

 

FREE UK SHIPPING on Orders over £60 | Call Us: +44 (0) 1733 -609-641 Mon-Sat 9am-6pm

 

FAQ

Shipping Charges:-  What are the Shipping Charges by Inspired Store?

Shipping charges when applicable are calculated by the products in your shopping cart at the time of shipment to your specified destination.

Prior to checking out at your cart, it will display to you exactly much has been added to your delivery for shipping and handling.

The way this is calculated can be found in our shipping and delivery information

If you are eligible for FREE SHIPPING this will automatically be calculated by the cart. 

If you wish to use a coupon code or use your reward points for payment these are NOT used until you are ready to complete your order and then entered in the box provided.

You can find more detailed information on Shipping at the Delivery Page 

 

Payment Methods: -Which payment methods are accepted by Inspired Store?

We accept most Credit Cards, Debit Cards for payment through our payment processors Paypal and Square and Stripe. Sorry, but we do NOT accept cash or cheque payments for goods at Inspired Store we do NOT accept any COD orders.

 

Shipping Times:- How long will an item take to be shipped?

Delivery In UK 

Delivery within most of the UK will usually be during weekdays 2-3 working days although this may vary depending on when you place your order and also location.

At busy times please understand we are working hard to get your item too you but often delivery may take a little longer we recommend waiting a full week before assuming delivery has gone astray.

In reality, this is a rare occurrence and local conditions may be a reason for a delay which is beyond our control.

If you are at all concerned please contact us. Via Messenger or Email.

Delivery Within EU

Delivery within the EU will usually be within 7-10 working days again this may vary depending on your local service and the item ordered.

Dispatch From Out Of EU and UK

Delivery on occasions may come from stockists outside of the UK and EU, in this case, we will advise you both on the order page and also at the time of check out how long delivery is likely to be.

You should remember that any countries customs may hold items as long as they deem necessary which can lead to delays if you wish to know the status of an item from outside the EU or UK we will do our best to try and track it for you.

More Detailed Information Can Be Found On Our Delivery Page

 

Orders

The vast majority of questions regarding orders can be found on our orders and returns page but here are few more commonly asked questions.

How Secure Is Placing an Order at Inspired Store?

We do not save any payment details on our systems as they only retained by your payment processor which we have chosen to put in their capable hands for your security.

We have set up our online store to send a data cache to your browser, this means if you choose to save any payment details whilst on our website, they will save to the browser of your computer and not our database.

In addition, all our websites feature the very latest SSL security for your security.

We will only retain basic information such as email and name within our systems.

What Happens Once I Have Placed My Order

Your order will be processed, packaged and sent out for delivery at the earliest opportunity as outlined in our promise to you.

You will receive an email when your order has been sent for delivery after that time we will no longer be able to track your delivery, If no tracking number is supplied.

Not all parcels will be sent with tracking number but where possible we will keep you appraised of your item as much as we are able.

Whilst we always aim to dispatch all items as soon as possible which usually is within 2 days working days of ordering.

On occasions, things may take a little longer especially at busy times and also where any form of personalisation (when applicable) needs to be completed first.

 

Working With Our Partners

Of course, if the product is being sent directly from one of our partners who we work with we will work with them to keep you informed as much as possible of any potential delay or stock issue.

 

Will I Recieve an Invoice with my Order?

We have found that most customers prefer not to have an invoice in the items sent them for various reasons so our standard policy is for a receipt to be sent via email at the time you make payment for the goods ordered.

Also, should you wish to make a bulk order (for business or charity, school or whatever)

We can submit a formal invoice but this may take an extra day.

If this is needed please complete a support request or contact us via chat or phone and we will arrange for this to be produced and sent via email to you as soon as possible.

PLEASE NOTE 

We will require full payment before we start work but if you wish to place a significant order for multiple items please speak to us via our contact system as we will do our best to work out a special deal for you.

 

Returns

Full details of how our returns policy works can be found at our orders and returns page